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Each order is carefuly packed to ensure its safe arrival to you, however, in the rare case that an item is damaged during delivery, we will replace and ship the product at no charge. You must submit the request and photos of the damage within 48 hours after tracking shows the item was delivered.
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We recommend placing your order at least 3-4 weeks before your wedding. We will process and ship your order within 5-7 days and shipping typically takes 3-7 business days.
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Unfortunately, we cannot offer any returns or exchanges due to the nature if the product.